The Standpoint
East Cleveland, Ohio
Last Updated: September 2026
By using our website, contacting us, or enrolling in our text messaging program, you agree to the terms of this Privacy Policy, including the collection and processing of your personal information as described below.
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What to Expect From Us
Your privacy is important to us. We use your data only to provide and improve our services. Our fundamental principles:
- We collect only what we need. We ask for information such as your name and contact details, not unnecessary details about your life.
- We do not sell or rent your personal information. We do not share it with third parties except as described in this policy (for example, with service providers who help us operate, or when required by law).
- We do not share mobile phone numbers or text messaging opt-in data with third parties or affiliates for their marketing or promotional purposes. See the SMS/Text Messaging section below.
- We keep data only as long as needed. You may ask us to correct or delete your information at any time.
- We respond to you. We answer requests, questions, and feedback as soon as possible. We may reuse the substance of a question (never your identifying details) to help other clients, for example in an FAQ.
If you have given us contact details, we may occasionally reach out about new services, updates, special offers, or to request feedback. You can opt out of marketing communications at any time using the methods described in this policy.
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Information We Collect
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Automatically Collected Information
Like most website operators, we collect de-identified information that browsers and servers make available, including:
- The domain and referring URL you used to reach our website
- Your IP address
- Browser type and operating system
- Date and time of your visit and the pages you viewed
- Your username, if you logged in
We use this to understand how visitors use our site. We may publish aggregated statistics, but they will never identify you individually.
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Information You Provide
When you fill out a contact form, sign up for a service, download a resource, complete a transaction, or opt in to text messages, we may collect:
- Name
- Email address
- Mobile phone number
- Physical address
- Comments or other information you choose to provide
- Your consent to receive text messages, and the date, time, and method of that consent
This information is stored in a secure database and used for the purposes described in How We Use Your Data.
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Online Payments
Our website may facilitate online payments. Payment data is passed directly to our payment processor. We do not store your full payment card information.
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Cookies
A cookie is a small string of information a website stores on your device. We use session cookies (to operate our services), preference cookies (to remember your settings), and security cookies (to protect our site). You can clear or block cookies in your browser or device settings at any time.
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SMS/Text Messaging Program
The Standpoint may send text (SMS/MMS) messages to individuals who have opted in. This section describes how we collect, use, and protect mobile information.
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How You Opt In
You may consent to receive text messages from The Standpoint by:
- Entering your mobile number and checking the SMS consent box on one of our web forms;
- Texting a keyword to our business number;
- Providing verbal or written consent when contacting or working with us.
Consent to receive text messages is not a condition of purchasing any goods or services from The Standpoint.
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Types of Messages You May Receive
Depending on how you opted in, messages may include appointment or meeting reminders and confirmations, account and service notifications, responses to your inquiries, customer care messages, and, only where you have separately consented, promotional or informational messages about our services.
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Message Frequency
Message frequency varies based on your interactions with us. Message and data rates may apply. Check with your mobile carrier for details.
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How to Opt Out
You may cancel at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation message, and you will no longer receive texts from us unless you opt in again.
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Help
Reply HELP to any message, email us at info@standpointohio.com, or call 216-946-7360 for assistance.
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Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
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Privacy of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as strictly necessary with our messaging service providers to deliver the messages you have requested, or as required by law.
All other categories of data sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent.
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How We Use Your Data
We use the information we collect to:
- Provide, operate, and maintain our services
- Send the communications you have requested, including text messages you have opted in to receive
- Respond to inquiries and provide customer support
- Notify you of changes to our services
- Improve our website, content, and services
- Detect, prevent, and address technical or security issues
- Comply with legal obligations
Marketing communications are sent only where you have consented or where permitted by law, and you may opt out at any time.
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How We Share Your Data
We do not sell personal information. We share it only in these circumstances:
- Service providers. With employees, contractors, and vendors (such as website hosting, payment processing, analytics, and messaging platforms) who need it to perform work on our behalf and who are contractually required to protect it and not use it for their own purposes. Some providers may be located outside the United States.
- Legal requirements. In response to a subpoena, court order, or governmental request; to protect the safety of users or the public; to defend our legal rights; or to prevent or investigate wrongdoing.
- Business transfers. If The Standpoint is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the successor entity, which will be bound by this policy.
Mobile opt-in data and consent are never shared for marketing purposes under any of the above (see SMS/Text Messaging Program).
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Third-Party Analytics and Advertising
We use third-party tools to understand how visitors use our site and to measure the effectiveness of our advertising:
- Google Analytics and Google Ads: place a cookie on your browser to tell us things like your general location, the pages you view, and how long you stay. Learn more at Google’s privacy policy.
- Meta (Facebook) Pixel: collects data such as HTTP headers, button clicks, and form-field interactions to measure ad conversions and build ad audiences. Learn more at Meta’s data policy.
We do not pass, and will not permit these providers to receive, information they could recognize as personally identifiable, including your mobile phone number or SMS consent status.
We may also use spam-detection services such as Akismet to protect our website forms.
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Data Retention and Security
We retain personal information only as long as necessary to operate our business, fulfill the purposes described here, or comply with the law. Usage data is retained for internal analysis; other data is deleted when no longer needed.
Records of text messaging consent and opt-out requests are retained as required to demonstrate compliance with applicable messaging regulations.
We take reasonable administrative, technical, and physical measures to protect your data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
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Your Rights
You may at any time:
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information (subject to data we must retain for legal, administrative, or security purposes)
- Withdraw consent to marketing emails (via the unsubscribe link) or text messages (by replying STOP)
To exercise these rights, contact us using the details below.
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Residents of the European Economic Area
If you are in the EEA, we process your data based on contract performance, your consent, our legitimate interests, or legal obligation. You have the rights of access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and to lodge a complaint with a supervisory authority.
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California (CalOPPA / CCPA)
Our website does not currently respond to Do Not Track signals. California residents may contact us to learn what personal information we collect and to request its deletion. We do not sell personal information.
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Nevada
This policy is intended to comply with Nevada Revised Statutes Chapter 603A. We do not sell covered information.
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Children
Our services are not directed to anyone under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it.
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Governing Law
This Privacy Policy is governed by the laws of the State of Ohio and applicable United States federal law.
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Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the “Last Updated” date will be revised. Material changes to how we handle mobile information will be communicated to opted-in subscribers where required.